Privacy Policy

1. Scope

This Privacy Policy describes how FUNDHUB LLC ("Fundhub," "we," "us") collects, uses, and shares information when you visit fundhub.ai or use our services. By using the site, you agree to this Policy.

2. Information We Collect

Information you provide

• Application details: your name, business name, email address, and mobile phone number when you submit an application.
• Engagement details: if you proceed with our services, information reasonably required to review financing options for your business, which may include business financials and, with your explicit authorization, credit report data obtained through a soft inquiry.
• Communications: the content of messages you send us, including email and SMS.

Information collected automatically

• Standard log data such as IP address, browser type, pages viewed, and timestamps, used for security and site operation.

3. How We Use Information

• To process and follow up on your application.
• To review financing options with you and, with your consent, submit applications to funding partners.
• To send transactional updates about your application and account, including SMS where you have opted in.
• To operate, secure, and improve the site.
• To comply with legal obligations, including FCRA-aligned handling of credit data for accuracy, privacy, and permissible purpose.

4. How We Share Information

We do not sell your personal information, and we do not share it with third parties for their marketing. We share information only:

• With funding partners, when you choose to proceed with applications to them;
• With service providers who process data on our behalf under confidentiality obligations (for example, hosting, communications, and analytics providers);
• When required by law, legal process, or to protect rights, safety, and security;
• In connection with a business transaction such as a merger or acquisition, subject to this Policy.

5. SMS Consent Data

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent are used solely for transactional and account-related messaging about your application and account status. Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help. Consent is not a condition of any purchase or service.

6. Security

Data is encrypted in transit and at rest using AES-256 across the platform and its infrastructure, which is built on SOC 2 audited providers. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Retention

We retain personal information for as long as needed to provide the services, comply with legal obligations, resolve disputes, and enforce agreements, after which it is deleted or de-identified.

8. Your Rights and Choices

Depending on your state of residence, you may have rights to access, correct, delete, or obtain a copy of your personal information, and to opt out of certain processing. We do not sell or share personal information as those terms are defined under applicable state privacy laws. To exercise any right, contact us at support@fundhub.ai with the subject line "Privacy Request." We will verify your identity and respond within the time required by applicable law. We will not discriminate against you for exercising your rights.

9. Children

The site is intended for business use by adults. We do not knowingly collect personal information from anyone under 18.

10. Changes to This Policy

We may update this Policy from time to time. The effective date above reflects the latest revision. Material changes will be posted on this page.

11. Contact

FUNDHUB LLC · 218 Bostick Rd 64, Bowling Green, FL 33834 · support@fundhub.ai